Privacy Policy

Marble Tide Web Designs ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

When you fill out a form, request a quote, or contact us through our website, we may collect:

• Name (first and last)
• Phone number
• Email address
• Business name and service area
• Any other information you voluntarily provide

We may also automatically collect basic technical information, such as your IP address, browser type, and pages visited, through standard website analytics tools.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to help the site function properly and to understand how visitors use it. Cookies are small text files stored on your device that let us remember your preferences, keep the site secure, and gather anonymous analytics about page visits and traffic. When you first visit, we ask for your choice through a cookie banner: non-essential analytics cookies are only used if you accept them, and we will not load analytics until you have opted in. You can decline at any time, and you can also control or disable cookies through your browser settings, though some parts of the site may not work as intended if you do.

How We Use Your Information

We use the information you provide to:

• Respond to inquiries and provide requested quotes or information
• Follow up regarding your interest in our services
• Send you appointment reminders, updates, or account-related communications
• Send you marketing or promotional communications, but only if you have opted in to receive them
• Improve our website and services

SMS / Text Message Communications

If you provide your phone number and opt in via a checkbox on our forms, we may send you text messages related to your inquiry, appointment reminders, or (if you separately opt in) marketing offers. Message frequency may vary. Message and data rates may apply. You can reply STOP at any time to opt out of text messages, or reply HELP for assistance. We do not sell or share your phone number with third parties for their own marketing purposes.

How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business (such as our CRM/hosting platform)
• Law enforcement or regulators, if required by law

Your Rights and Choices

You may:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications at any time (via unsubscribe link, replying STOP to texts, or contacting us directly)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or how your information is used, contact us at: